SUPPORT // CLA
Frequently Asked Questions
Ordering, sizing, shipping, and care. Everything you need to know before checkout.
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Every piece is made to order. Allow 2–5 business days for production, then 3–10 business days in transit depending on your location. Quality over quantity, every time.
A tracking number is emailed to you the moment your order ships.
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After your order ships, you'll receive an email with your tracking number and a link to follow your package in real time.
If tracking hasn't updated within a few business days of dispatch, email CheckListApparel99@gmail.com and we'll look into it.
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All sales are final. Every piece is custom-printed to order, so we don't accept returns or exchanges for change of mind or sizing. Check the size chart before you order.
If your order arrives damaged, defective, or incorrect, email CheckListApparel99@gmail.com within 7 days of delivery with your order number and clear photos. Approved claims are resolved with a replacement or CLA store credit.
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Yes. US orders are subject to import duties, typically 15–20% of the order value, collected by the carrier before or upon delivery. These are separate from your order total and shipping fee, and are the customer's responsibility.
We tell you this upfront because surprises aren't our style. Refusing to pay duties does not qualify for a refund.
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Our tees are built on an ultra-heavyweight 250 gsm (12.3 oz) combed and ring spun cotton body with a relaxed, drop-shoulder silhouette.
Reinforced seams, taped neck, pre-shrunk. If you prefer a closer-to-body fit, size down. For the full oversized look, order your true size. A detailed size chart is on every product page.
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Wash cold, inside out. That's what keeps the print pristine and the colors vibrant through wash after wash. Hang dry or tumble low. High heat is the only thing that can hurt the print.
And no, it won't shrink. The heavyweight cotton is pre-shrunk and holds its fit for good.
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One drop per month. Each drop goes live on launch day and stays available for 30 days only. When the clock runs out, the drop closes.
New drops are announced first through our newsletter and Instagram @checklistapparel. If you see it and want it, that's the window.
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CLA Credits are store credit assigned to your account, from approved defect claims, giveaways, and member appreciation. They apply automatically at checkout when you're signed in with the email your credit was issued to.
We run giveaways and credit drops for the people who show up. Follow the socials and keep your account email current so we can find you.
